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Small Business Checklist – Three Ways to Improve Rankings

by Nishad Jiwa
written by Nishad Jiwa

Search engine optimization (SEO) is never easy for any company. With so many metrics involved, it can be truly challenging to secure measurable results for any new or existing brand. Similarly, digital marketing can be complicated for clients with limited time, money and resources. This is why it’s pivotal to have a seasoned and reputable company handle all your online advertising needs.  For small to medium-sized businesses, there are several ways to improve your visibility and Google rankings. In fact, here are some key points to address on any business SEO checklist:

  • What to address in your online SEO marketing campaign?
  • Why is SEO important for any new or existing company?
  • Which tools will help you secure higher visibility, page rankings, and client – customer patronage?
  • How much time commitment is involved for improving my business rankings and industry ratings?

If these are some of the questions you have, it’s important to know that great organic (natural) rankings do not happen overnight. In fact, it’s a comprehensive, cohesive and ongoing process that requires you to have patience across the board. Similarly, a sound and effective SEO package reflect all the current and burgeoning trends. This includes mobile optimization for pages, along with social media integration and captivating and compelling content. With this in mind, here are three ways that have been proven to improve rankings for small and mid-sized businesses across the nation.

1. Understand What your Customers are Looking For

Before you venture into SEO, you need to know what your customers are looking for. For example specific products, tailor-made services, or quick responses to customer questions and concerns. Analyzing and assessing your small business needs is a specialty of any seasoned and reputable SEO agency. In fact, they can provide timely solutions for the following:

  • Optimizing your websites and blogs to reflect the latest changes in Google algorithms. Creating gripping websites that attract and engage your geo-specific or core customer bases.
  • Incorporating mobile optimization to secure higher visibility on Google Maps, local search results, and business listings. This is a crucial way to build a strong mobile presence while promoting your brands to new clients and consumers.
  • Ensuring your sites, blogs and online stores are fully compatible with desktops, laptops, and mobile devices. SEO experts take into account page loading times, which is important in reducing bounce rates and keeping potential customers on your pages longer.
  • Making sure your content is easy to scan and digest with industry-specific keywords, relevant text, and social media links (embedded and visible).
  • Promoting your business on Google, Yahoo, Yelp, Bing, and all social – mobile – and business platforms and directories.

2. Fix your Technical Issues

Another important aspect of small business SEO is fixing technical issues. While you may a great looking website, an SEO audit is the only way to ensure complete optimization across your pages. In fact, the way you present your pages are just as important as your business offerings and content. With this in mind, here are some of the technical issues SEO professionals address and resolve:

  • Speed and page download times. Long gone are the days of lengthy content and flash intros that would take forever to load.
  • Checking for duplicate content on the Web. This is important since duplicate content can seriously impact your rankings, ratings, and web-traffic.
  • Repairing broken links to ensure customers link back to the products, services, and information they seek. Broken links can prompt users and visitors to leave your sites and go elsewhere. Similarly, Google can penalize your pages for promoting misleading, false, or incorrect content and links.
  • Making sure all your pages are fully optimized for SEO. This allows search engines to properly crawl and index you web-pages on their listings and user searches.
  • Enhancing the strong areas of your pages, while improving the weaker and non-optimized areas of your website.

3. Optimizing your Pages

SEO on-page optimization is much more than just placing strategic keywords on pages. In fact, your content must also be streamlined, centralized and properly structured across your pages. Similarly, you must have keywords (preferably long-tailed) that effectively target your specific customer and client bases. With SEO content specialists, you are able to tap into important ranking signals and non-spammy keywords and links. Local experts will also optimize the following for optimal results:

  • Website, blog and online store titles and sub-titles.
  • Meta descriptions with back-links to your sites and pages. The correct form of preview content that can be accessed by users – by simply hovering their computer mouses over the content and links.
  • Body content – easy to scan content that is precise, concise and gets your messages across to users.

These are some of the ways to improve your small-business visibility on Google. However, you need a dedicated SEO company to cover all bases and take your brands to new heights in any industry.

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CRMData ManagementSales

Top 7 Ways to Increase Sales with CRM

by Rolando Herrera
written by Rolando Herrera

CRM, or customer relationship management, can help businesses increase sales. It doesn’t matter how large or small the business, CRM is worth the investment.

It is a simple process. You provide quotes to your customers and after providing them with the information, all you need to do is follow up with a phone call. But how do you know who to call? With a CRM, you can implement a process where you set up a system that tracks the quotes and helps you make follow-up calls. Many of those quotes can turn into sales simply by calling the customer or emailing them as a result of the organizational system of the CRM. Opportunities that could have been lost has been addressed and turned into sales.

Tracking every sale that was lost can help a company reassess their approach. A company can find out where there is a need for improvement and what was wrong. Armed with this information they can make adjustments, move forward and earn more/ Without CRM, this information is hard to track.

You can track your sales people’s calls and appointments to measure their productivity and help them in being more efficient. A salesperson can examine how they can make improvements and analyze which clients are worth spending more time on.

Keeping your employees informed of new innovation and also which customer complaints are being handled before any other contact is made with the customer before the issue has been resolved is very useful. It avoids escalation of the dissatisfaction with the customer. When the employee is not informed, he can appear to be foolish but uninformed. Situations like this do not sit well with the customer. Customers prefer to deal with intelligent and competent salespeople and representatives of the company.

CRM tracks the productivity of your service group. You can determine whether to continue business with the customers that call constantly, how service time is wasted, which service issues are not being addressed and notification of when certain procedures are being breached.

Keep your customer’s information in one place and compile the list. Customer data should be kept on one form and that same data can be automatically sent to other systems within the company. Accounting and inventory information can be kept in one system and can be configured by CRM to be viewed. It saves time and you only have to enter information once. You save data entry input time and this frees up time to complete other tasks.

CRM software can help in getting the word out to new and old customers. The more customers you reach means more earnings. CRM automatically sends emails to customers who haven’t made a purchase in a while, customers who have ordered a product and may be interested in a similar product, and it can act as a direct mail system to announce specials. CRM software can also send faxes to customers that allow communication via fax that will alert them to new incentives.

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